Terms of service

Welcome to The Watchoria. By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website or making a purchase.

1. General Conditions

·          By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

·          We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary.

·          We may update, modify, or replace these Terms of Service from time to time.

·          Your continued use of the website after changes are posted means that you accept the updated terms.

2. Products & Pricing

·          All products are subject to availability.

·          Product prices may change without prior notice.

·          We make reasonable efforts to display product images, colors, specifications, and descriptions accurately.

·          Slight variations may occur due to screen settings, lighting, photography, or manufacturing differences.

·          In case of an obvious pricing, product, or listing error, we reserve the right to correct the error or cancel the affected order.

3. Orders & Payments

·          Customers are responsible for providing accurate and complete billing, shipping, and contact information.

·          Placing an order does not necessarily guarantee acceptance.

·          We reserve the right to accept, reject, or cancel any order where necessary.

·          Orders may be cancelled if suspicious, fraudulent, or unauthorized activity is detected.

·          Cash on Delivery (COD) may be available on eligible orders and locations.

·          COD orders may require confirmation through a phone call or message before dispatch.

·          Failure to confirm an order may result in cancellation.

4. Shipping & Delivery

·          Delivery timelines are estimates and may vary depending on location, courier availability, weather, public holidays, or other circumstances beyond our control.

·          The Watchoria is not responsible for delays caused by third-party courier or delivery services.

·          Customers are responsible for providing accurate shipping and contact information.

·          Additional shipping charges may apply if an order needs to be re-shipped due to incorrect or incomplete customer information.

5. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our applicable Return & Refund Policy.

By placing an order with The Watchoria, you agree to the terms and conditions outlined in our applicable return and refund policies.

6. Intellectual Property

All content available on The Watchoria website, including but not limited to:

·          Brand name

·          Logo

·          Product images

·          Product descriptions

·          Text

·          Graphics

·          Website design

·          Product designs

·          Other visual content

is owned by or licensed to The Watchoria and may be protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, or commercial use of our content is strictly prohibited without prior written permission.

7. Prohibited Activities

You agree not to use our website for:

·          Any unlawful or fraudulent purpose

·          Placing fraudulent or unauthorized orders

·          Providing false or misleading information

·          Attempting to gain unauthorized access to our website or systems

·          Interfering with website security or functionality

·          Copying or reproducing website content without permission

·          Misusing our products, services, or website

8. Third-Party Services

Our website may use third-party services, including payment providers, shipping and logistics partners, analytics tools, hosting providers, and other technology services.

Your use of third-party services may also be subject to their respective terms and policies.

9. Limitation of Liability

To the extent permitted by applicable law, The Watchoria shall not be liable for:

·          Indirect or consequential losses

·          Losses resulting from misuse of products

·          Delays caused by third-party delivery services

·          Temporary website interruptions or technical issues

·          Events beyond our reasonable control

Our liability, where applicable, will not exceed the amount paid for the specific product or order giving rise to the claim.

10. Website Availability

We may temporarily suspend, modify, or discontinue any part of our website, products, features, or services for maintenance, updates, security reasons, or other business purposes.

We do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

11. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of India.

Any disputes arising from or relating to these Terms or your use of the website shall be subject to the jurisdiction of the courts in Hyderabad, Telangana, India, unless otherwise required by applicable law.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

13. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us:

The Watchoria

Phone: +91 85270 92904
Email: help@thecollectivewatch.in

Address:
Secunderabad Railway Station Road, Bhoiguda
Hyderabad, Telangana – 500003
India

Customer Support Hours:
Monday – Saturday, 10:00 AM – 7:00 PM (IST)
Sunday: Closed